Jhothi Clasic Network provides internet and network-related services which are non-tangible and time-based in nature.
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Payments made for services that have already been activated or used are non-refundable.
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If service activation cannot be completed due to technical issues from Jhothi Clasic Network, customers may request a refund.
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Refund requests must be submitted within 7 days from the payment date along with valid transaction details.
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Once approved, refunds will be processed through the original payment method used during payment.
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Installation, setup, or equipment charges (if applicable) are non-refundable after successful installation.
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Processing time for approved refunds may take 7–14 working days, depending on the payment channel.
Jhothi Clasic Network reserves the right to review and decide on all refund requests based on service status, usage, and policy conditions.